How will you clean my carpets?
We will steam clean with a powerful truck mount unit to rid your carpets of stains, deeply embedded soils, allergens, odor & cleaning solutions.
Will I need to vacuum prior to you cleaning?
We will agitate carpet with rake & vacuum all areas to be cleaned. All we ask is for you to have any large debris removed.
Do you have room size limitations?
A single room size can be no greater than 250 sq. ft.
Combo rooms ( lv.-dn. rms.) considered as 2 rooms.
Will you move my furniture?
We move most things, with the exception of furnishings such as pianos, entertainment centers, china cabinets, water beds, dressers, etc.
All we ask is for you to have items removed from furnishings.
How long will it take for you to clean my carpets?
On average, 20 minutes per room.
Depending on amount of furnishings to be moved & how soiled carpets are it could take somewhat longer.
How long will it take for my carpets to dry?
On average it will take 4-6 hours.
To speed up dry time we suggest use of fans & AC.
Do you guarantee that all spots can be removed?
If a stain can be removed we will remove it.
However there are substances that can permanently discolor carpet fibers.
On occasion when a substance settles in the padding it can wick back through.
This can be rectified by replacement of padding.
How often should I clean my upholstery?
Manufacturers recommend cleaning upholstered furniture every 12-24 months.
This could differ depending on usage.
How will you clean my upholstery?
We steam clean very much the same way as carpet but with considerably less pressure.
How long will it take for my furniture to dry?
Generally it takes approximately 4-6 hours but some fabrics such as micro fiber can dry in as little as 2 hours.
However fans, AC or heat can speed this time up.
Carpet & Upholstery Protectants
Why should I apply protectants to my carpet & upholstery?
These products help carpet & upholstery resist those accidental spills & dirt from every day living & prolong life.